After regular business hours, we have a telephone answering service, which receives our calls.  A nurse from Children's Healthcare of Atlanta will receive your message and return your call.  The nurses are highly experienced and work with physician-developed protocols.  Most phone calls are comfortably handled by the nurses.  Occasionally, the nurse or you may choose to have the doctor on call paged, for very difficult cases.

In certain instances, you may be advised to take your child to an urgent care center or an emergency room.  Please check with your insurance carrier for which facilities you are covered for.  If you are referred to a Children's Healthcare of Atlanta facility, please contact our office the following day, so that appropriate follow up care may be arranged.